Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
to revoke this contract.
The revocation period is fourteen days from the day on which you or a third party named by
third party named by you, who is not the carrier, has taken possession of the goods.
have taken possession of the goods.
To exercise your right of withdrawal, you must inform us
XPLORCYCLES GmbH & Co KG
Managing Director: Peer-Michael Preß
Richthofenstraße 96
32756 Detmold
GERMANY
Phone: +49 5231 98100-17
E-mail: team@trike-x-press.de
by means of a clear (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not obligatory. is not mandatory. You can also download the model withdrawal form or another clear declaration electronically on our website (insert Internet address). and submit it electronically. If you make use of this option, we will we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a receipt of such a revocation.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of withdrawal
If you withdraw from this contract, we will refund to you all payments that we have received from received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery delivery other than the cheapest standard delivery offered by us) immediately delivery offered by us), immediately and at the latest within fourteen days from the day the day on which we receive notification of your withdrawal from this contract. has been received by us. For this repayment, we will use the same means of same means of payment that you used for the original transaction, unless unless expressly agreed otherwise with you; in no event will you incur any will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided you have provided proof that you have returned the goods, whichever is the earlier. whichever is the earlier.
You must return the goods immediately and in any event no later than fourteen days from the day on which you inform us of the revocation of this contract. contract to us or to (here, if applicable, the name and address of the person address of the person authorized by you to receive the goods to be inserted). The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value loss in value is due to handling of the goods that is not necessary for checking their condition, properties and the nature, characteristics and functioning of the goods.