Skip to main content

General Terms and General Terms and Conditions (AGB)

1. Scope of application

2. Contractual partner

3. Conclusion of contract

4. Right of withdrawal

5. Prices and shipping costs

6. Delivery

7. Payment details

8. Retention of title

9. Settlement of disputes



General Terms and Conditions

1. Scope of application
For all deliveries from XPLORCYCLES GmbH & Co KG (hereinafter referred to as XPLORCYCLES) or the brand "trike-x-press" to consumers. consumers are subject to these General Terms and Conditions (GTC).
A consumer is any natural person who enters into a legal transaction for a purpose which which is predominantly neither commercial nor their independent professional activity. professional activity.

2. Contractual partner
The purchase contract is concluded with

XPLORCYCLES GmbH & Co KG
Managing Director: Peer-Michael Preß
Richthofenstraße 96
32756 Detmold
GERMANY

Commercial register: Local court Lemgo, HRA 5953 .


3. Conclusion of contract

3.1. The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.

3.2. By clicking on the button [Buy/Order with costs] you are placing a binding binding order for the goods listed on the order page. Your contract of sale is concluded when we confirm your order by means of an order confirmation by e-mail immediately after receiving your order. accept your order.

4. Right of withdrawal

4.1. If you are a consumer (i.e. a natural person who places the order for a purpose which cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory right of withdrawal in accordance with the statutory provisions.

4.2. If you as a consumer make use of your right of withdrawal in accordance with section 4.1, you must bear the regular costs of the return shipment.

4.3. In all other respects the regulations apply to the right of withdrawal, which are reproduced in detail in the following





Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons. to revoke this contract.


The revocation period is fourteen days from the day on which you or a third party named by third party named by you, who is not the carrier, has taken possession of the goods. have taken possession of the goods.

To exercise your right of withdrawal, you must inform us

XPLORCYCLES GmbH & Co. KG
Managing Director: Peer-Michael Preß
Richthofenstraße 96
32756 Detmold
GERMANY

Phone: +49 5231 98100-17
Email: team@trike-x-press.de

by means of a clear statement (e.g. a letter sent by post or an e-mail) about your letter or e-mail) of your decision to withdraw from this contract, inform us. You can use the attached sample withdrawal form for this purpose but this is not mandatory. You can use the sample withdrawal form or another clear declaration on our website (insert Internet address). website (insert Internet address) and submit it electronically. If you make use of this option, we will immediately send you (e.g. e-mail) a confirmation of the receipt of such a revocation. transmitted.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal

If you withdraw from this contract, we will refund to you all payments that we have received from received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery delivery other than the cheapest standard delivery offered by us) immediately delivery offered by us), immediately and at the latest within fourteen days from the day the day on which we receive notification of your withdrawal from this contract. has been received by us. For this repayment, we will use the same means of same means of payment that you used for the original transaction, unless unless expressly agreed otherwise with you; in no event will you incur any will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided you have provided proof that you have returned the goods, whichever is the earlier. whichever is the earlier.

You must return the goods immediately and in any event no later than fourteen days from the day on which you inform us of the revocation of this contract. contract to us or to (here, if applicable, the name and address of the person address of the person authorized by you to receive the goods to be inserted). The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value loss in value is due to handling of the goods that is not necessary for checking their condition, properties and the nature, characteristics and functioning of the goods.

- End of the withdrawal policy -



5. Prices and shipping costs

5.1. The prices stated on the product pages include the statutory value added tax and other and other price components.

5.2. In addition to the prices quoted, we charge a flat rate for delivery within Germany of a flat rate of 9.90 euros per order. The shipping costs are clearly indicated on the product pages, in the shopping cart system and on the order page. communicated.

5.3. For payment cash on delivery, an additional fee of 15.00 euros will be charged by the deliverer on site. charged by the deliverer on site. There are no further taxes or costs.

6. Delivery

6.1. The delivery is only made within Germany with DPD.

6.2. The delivery time is up to 3 days. We will indicate any deviating delivery times on the respective product page.

7. Payment

7.1. The payment can be made by Paypal, credit card, on account or in advance.

7.2. If you select payment in advance, we will provide you with our bank details in the order order confirmation and deliver the goods after receipt of payment.

8. Retention of title
Until payment has been made in full the goods remain our property.

Settlement of disputes
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual contractual obligations arising from online sales contracts. arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are available for the settlement of disputes with consumers to participate in a dispute dispute resolution procedure before a consumer arbitration board. The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. To settle the aforementioned disputes we will participate in a dispute resolution procedure before this body.
Filter